Re: I can not download creative cloud for the following reason: We're having some problems, try again later. If the problem persists, contact Customer Support.

Please read, and reply back here with information https://forums.adobe.com/thread/1499014

-and try some steps such as changing browsers and turning off your firewall for downloads

or

A chat session where an agent may remotely look inside your computer may help

Creative Cloud chat support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html