Hello again,
I uninstalled, cleaned, and reinstalled per the CC Cleaner tool link you provided. This time I paid for a monthly membership. After the program installed, I opened Flash Pro CC, but I am still seeing the same menu bar with the missingFLASH menu option (see the image I posted above). I am unable to complete my assignments and I'm running out of time. Any assistance you could provide would be greatly appreciated...
Thanks!