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Re: Macbook Pro 2.6ghz i7 2013 system freeze when using Premiere/AME CC 2014

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mojareeves1 wrote:

 

I forgot to add that I have also updated to the latest nvidia card driver.

 

My music seems to keep playing when the crash occurs which suggests the hard drive and other components are still running fine, its just the GFX card that is crashing.

The GFX card may be a red herring if it still crashes in software mode and with the internal card.  The fact that you have music playing, however, may be a clue.  Programs that can access your audio hardware (like Soundflower) at the same time as Pr have been known to conflict and cause crashes.  Turn off any background audio processes.  Check your system audio settings, as well as Pr's audio and audio hardware settings. If you can, change the source of Pr's Desktop Audio in Preferences>Audio Hardware.  Try changing the ASIO settings.

 

The next (and most painful) step would be to work your way meticulously through this document:

Troubleshoot system errors, freezes | Mac OS 10.x | Adobe software

The "Re-create Adobe application preferences" step often helps a lot.

 

Cheers,

Jeff


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